Frequently Asked Questions

When is Capon Springs open?

From about late April to early November.

How much does it cost to stay at Capon? And what’s included?

Rates are all-inclusive per person per night and vary depending on when you visit and where you stay. They include everything, except for golf or spa services, taxes, and gratuities. See our Rates page.

What are the lodging options?

We have 14 guest cottages ranging from 2-20 rooms in them. We also have two private lodging facilities for couples, a Honeymoon Cottage and a restored Log Cabin. While every building is different, all rooms have their own entrance, with common hallways and/or stairways to the rooms. Except for the Main Building, all rooms have their own private bath. While we DO have air conditioning in the public areas of the Main Building (including the dining room) there are not any in our lodging facilities*. Instead, cool mountain breezes, ceiling and box fans provide cooling comfort during some of the warmest summer temperatures. Some guests prefer to stay in the same room in the same building year after year. Others enjoy trying out each of the different cottages. Every location has its own charm and benefits so it is up to each guest to see which one best matches their needs and preferences. If this is your first time, try whichever one meets your room requirements and then see what other options are available after your first trip. Visit our Rooms & Cottages page for more information.

* Along with a number of handicap accessible rooms in a variety of guest cottages, there are also four Main House rooms with climate control for our guests with both mobility and respiratory challenges.

Is there a minimum night stay at Capon?

The majority of our summer guests continue to stay for a full week, Sunday to Sunday. Numerous opportunities for shorter stays or even one night visits are available throughout the season.

How do I make a reservation?

Once you know who is coming and when, just call us (304) 874-3695 or use our reservation request form. While the first four weeks of August are traditionally our busiest times, don’t hesitate to inquire about space for any part of our season, even at the last minute, since reservation changes regularly occur. No deposits or nor payment is required in advance for individual reservations. There are no cancellation penalties.

Check-In/ Check-Out Times:

During the summer, room check-in will start at 4:00 pm.  Weekday room check-out is 12:30 pm, while Sunday mornings will be by 10:00 am.  (Summer Sundays will have a big breakfast served over extended hours with a lunch to go option only.)

While we ask that you have your room completely vacated by these times, you are welcome to enjoy Capon’s recreational facilities into the afternoon. Thanks for your assistance in helping our incoming guests begin their Capon vacation. Please check your room thoroughly for personal items before departing.

Are you pet friendly?

No. While Capon has plenty of natural wildlife to enjoy throughout its property, only service animals are permitted to visit on the premises.

The Capon Curfew for All Guests’ Peace & Quiet:

So that all may have a restful night’s sleep, we ask that you honor our curfew by returning to your room and being quiet by 11:00 pm. We also ask that you please use headphones with all radios and musical equipment.

Alcoholic Beverages:

Capon is a great place to gather with friends and socialize. While we do not provide alcoholic beverages in our dining room or allow them in public places, you are welcome to enjoy them in the privacy of your own room or porch.

No Smoking Policy:

In keeping with Capon’s family friendly and healthy atmosphere, smoking is now prohibited in all indoor areas and porches. If you do choose to smoke elsewhere, we ask that you be especially considerate of your neighbors.

Connecting With The Outside World:

Capon is designed to be an unplugged experience.  There are no phones, TVs or Internet access in guest rooms. Cell phone access varies from good to limited depending on your personal service provider.

However, the Meeting House has a room with a big screen HDT with satellite service.   Additionally, free high speed internet wired and wireless access is available throughout the Meeting House facility.  Please be considerate of others: do not use cell phones in common areas such as the dining room and turn cell phones off during “public events” such as Bingo.

Dining:

For information about our dining facilities please see Food and Dining page.

Payment:

We still welcome payment by personal check or cash. We also accept VISA, MasterCard and Discover. To avoid having to wait at the Front Desk to settle your account, try checking at slower times like before breakfast or mid-morning.

Sporting Equipment:

All equipment is available at no charge inside a green box located at the site of each sport. Enjoy ping pong, croquet, shuffleboard, soccer, tennis, horseshoes, volley ball, badminton, disc and Fling golf and pickle ball. Golf clubs and golf balls are available at the first tee. Supplies for jumbo lawn games such as corn hole, Jenga, Yahtzee and Kube can be borrowed from the front desk.

Supervised children options:

During the summer and weekends, private childcare can be arranged for mornings, afternoons and/or evenings for younger children so adults can have their own alone time. In July and August, morning playground attendants and kids kamp programs are scheduled based on demand.